1. Free Delivery Policy: (for New Zealand customers only)
shipping fee is free for the orders valued at $499.00 or more (include rural areas)Door to door delivery only provide for urban areas, rural area customers please pick up from the nearest PBT OR Mainfreight depot.
2. Flat Rate $10.00 for orders under $499.00
3. Sorry We Are Not Shipping to Waiheke Island and Great Barrier Island, but we can deliver to the nearest PBT OR MAINFREIGHT DEPOT.
4. We use PBT couriers , rural delivery areas follow PBTs system, if you are not sure please check “rural finder” in PBT website. Sorry we cannot send items to PO boxes. Waiheke & Other Islands – Please Enquire.
5. We also use mainfreight transport oversized items (eg: fridge or bulk order), customers need to pick up at the nearest Mainfreight depot.
6. We dispatch most of purchases on Monday, Wednesday and Friday of receiving the payment, except weekend and public holiday. In the unlikely event that an item is out of stock, you will be notified of the expected additional delay. Deliveries require a signature on arrival & nothing is sent via standard post.