If a particular listing does not contain any warranty information then automatically provides a 30day Return to Base Warranty. Please check each listing carefully for correct warranty type and period.
The Buyer must check the item(s) immediately and report any transit damage or faults by email with photos within 24hrs of receiving the item. We reserves the right to refuse courier claims that are made after this time frame.
We will replace or repair where possible and Refunds will only be offered where a replacement is not available. Original courier charges are non-refundable.
Products must be returned with all accessories including their original packing materials, cartons and boxes.
The Buyer has the responsibility and expense of sending back any faulty product to us. In return SUNNY TECH is liable for sending the repaired item or replacement back to the Buyer, except in the case that the returned item is tested and found not faulty or not in the same condition that the buyer reported. In which case, the buyer will be required to pay for return postage costs and the item will be sent back at the buyer’s expense.